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Seven day freshness guarantee
We send our flowers in bud so they arrive with more life ahead of them. If our flowers do not last, we will happily send a complimentary replacement bouquet
Special occasion delivery guaranteeFor that special occasion, we guarantee that all flowers leave us on time and are delivered. If our courier doesn’t get to you as promised we will provide you with a full refund
We cut flowers at the right momentYou can be sure that we cut the flowers at just the right moment to ensure long vase life & beautiful blooms
The flowers you order, are the flowers we sendWe ensure all our flowers are of the finest quality and that each hand-crafted bouquet is what you ordered.On the rare occasion that we ever need to substitute any stems,we will use flowers of a higher value
We send flowers as nature intendedExcess leaves and outer petals are left intact to protect the delicate flowers during transit - think of them as a bloom’s bubble wrap and discard on arrival
We deliver 7 days a week & track your orderAll our hand-tied bouquets can be tracked and delivered 7 days a week. They will arrive in a stylish gift box with flower food and care instructions
Outstanding customer service teamOur team is always happy to help with any order changes or amendments. Please phone 020 3696 1136 Monday- Friday 9-5pm
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