Track My Order
Customers can track items online, through the courier track and trace facility. A tracking number is provided when an item is dispatched the night before delivery. Deliveries are made Monday to Saturday, most made between 8am - 6pm, but in rare cases can be until 9pm.
Receive an SMS & 1 hour delivery window
Standard Tracked Delivery: Order by 4pm for next day delivery. Sunday and Monday delivery unavailable with this courier.
Premium Delivery: Order by 4pm for next day delivery and receive a one hour delivery window, notified in advance so that customers don’t have to wait in for the delivery. Order by 11am on Sunday for Monday delivery
Premium Pre 12pm Delivery: Order by 4pm for next day delivery and receive a one hour delivery window in the morning, notified in advance so that customers don’t have to wait in for the delivery.
Express London (10am - 3pm): Order by 9am, with deliveries made between 10am - 3pm on the same day.
Express London (1pm - 6pm): Order by 12pm, with deliveries made between 1pm - 6pm on the same day.
Express London (5pm - 10pm): Order by 4pm, with deliveries made between 5pm - 10pm on the same day.
Express Delivery Postcodes: Selected products (view range) only for the below London postcodes
SW1 - SW20, W1- W14, EC1- EC4, EC1A - EC4A, EC1M - EC4M, EC1N - EC4N, EC1P - EC4P, EC1R - EC4R, EC1V - EC4V, EC1Y - EC4Y, SE1 - SE28, NW1 - NW11, N1 - N22, E1 - E18, WC1 - WC2, UB1 - 18, TW1 - TW20
For more delivery information please, click here
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